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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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As organizations plan for the future, AI is becoming increasingly vital for knowledge management (KM) teams. KM practitioners anticipate that AI will be pivotal in key…
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APQC’s global survey of more than 1,000 talent acquisition executives shows that nearly two-thirds of respondent organizations use technology to some extent in selecting…
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Talent acquisition and retention, perennially important considerations for executives and boards, are closely tied to employer branding and the candidate experience. To…
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As part of a multifaceted talent acquisition strategy, an organization’s approach to identifying and connecting with people whose skills match both the present and…
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Automating at least some of your internal controls is quickly becoming the bare minimum for effective corporate governance these days. But automated controls need to send the…
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Is your organization using internal hiring effectively? Internal hiring helps organizations to fill roles more quickly and often in a more cost-effective way, while providing…
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Cost measures are the most traditional measures used in evaluating process performance. Procurement cost plays a significant role when developing sourcing strategies,…
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Total Cost to Order Materials and Services
This article reflects APQC's perspective on data from APQC's Open Standards Benchmarking in procurement related to the total cost to perform the process “order materials and…
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Maximizing tax savings through accurate depreciation deductions is an easy way CFOs can ensure a finance organization is doing everything it can to manage costs and protect…
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This article includes data from APQC's Open Standards Benchmarking in Procurement that shows the number of full-time equivalent employees (FTEs) in the procurement group and…
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This article includes metric data from APQC's Open Standards Benchmarking® in procurement showcasing how organizations perform regarding supplier lead times for purchased…
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Examine a benchmark in logistics to ensure that your practices will keep you running ahead of the competition. APQC highlights recent Open Standards Benchmarking® data that…
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Reduce Scrap and Rework Costs
Scrap and rework is an important metric to track in manufacturing. Use this document to compare your organization's performance against over 1,000 other organizations…
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Number of Employees that Operate Warehousing
Examine a Key Performance Indicator in logistics to ensure that your practices will keep you running ahead of the competition. APQC highlights recent Open Standards…
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Few terms are more popular and confusing than "Sustainability." Everyone is using it, but what does it mean? In this article, APQC provides a holistic definition plus…