Knowledge Management's Role in Artificial Intelligence

Published On:
June 12, 2024
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As organizations plan for the future, AI is becoming increasingly vital for knowledge management (KM) teams. KM practitioners anticipate that AI will be pivotal in key knowledge management priorities, including recommending content, creating content, identifying expertise, and enhancing search results.

In this article, APQC's Carla O'Dell, Lynda Braksiek, and AI expert Tom Davenport discuss how AI-based technologies can benefit knowledge management teams.

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