Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Few terms are more popular and confusing than "Sustainability." Everyone is using it, but what does it mean? In this article, APQC provides a holistic definition plus…
-
Articles|
Design Thinking for Knowledge Management
Design thinking can assist knowledge management professionals in comprehending the requirements of their internal customers (i.e., end-users) and devising innovative…
-
Tools & Templates|
Idea Management and Innovation Approaches for Supply Chain
Almost every organization recognizes that it needs to transfer and reuse institutional knowledge, but many do not know where to start or how to select the best approach for a…
-
To withstand today’s supply chain challenges and flourish in the face of future disruptions, supply chain organizations and their teams need to make fundamental changes to…
-
Presentation Slides|
Costovation: Bring Innovation to the Cost Side of the Business
In these presentation slides, Stephen Wunker from New Markets Advisors discusses with APQC's Marisa Brown why now is the time for organizations to use the tools of innovation…
-
Webinars & Videos|
Costovation: Bring Innovation to the Cost Side of the Business
In this recorded webinar, Stephen Wunker from New Markets Advisors discusses with APQC's Marisa Brown why now is the time for organizations to use the tools of innovation on…
-
Articles|
Sustainability in Industrial Products
Supply chain leaders are well-positioned to play a critical role in helping organizations achieve their sustainability goals, especially by virtue of their work with…
-
Supply chain leaders are well-positioned to play a critical role in helping organizations achieve their sustainability goals, especially by virtue of their work with…
-
Articles|
Process is the Key to ESG Reporting
In October 2021, APQC’s Mercy Harper and Marisa Brown created a podcast about building a strategy for ESG reporting with Deep Parekh, founder and managing partner at Epistemy…
-
Podcasts|
Process is the Key to ESG Reporting
In this podcast, APQC’s Mercy Harper and Marisa Brown talk with Deep Parekh, PhD, founder and managing partner at Epistemy, about building a strategy for environment, social,…
-
Reports & White Papers|
Best Practices for Driving Agility: Better Structures and Strategy Practices
Through the pandemic, even the most traditional, well-established organizations gained real-world experience being agile. Now the question is whether they have the structures…
-
Reports & White Papers|
Open Innovation: Creating Flexible Collaboration
This report leverages APQC’s ongoing research into open innovation, external expertise, and recent real-world examples in order to highlight open innovation best practices in…
-
Articles|
Getting Started with Sustainability
This article was developed from ideas shared on the APQC Talks Sustainability webinar. For additional resources, see APQC’s Sustainability collection.
-
Houston-based Zeppelin Coffee, an artisanal coffee roastery, has put sustainability at the core of its business model, leading the organization to develop new products that…
-
ZUUM Transportation is a tech startup focused on optimizing logistics through greater collaboration and the reduction of waste and inefficiency in freight transportation…