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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Cultural Influencers: How to Shift and Sustain Organizational Culture
Organizational culture is a strategic-level issue that directly shapes daily work and the bottom line. The culmination of a collaborative endeavor between APQC and its…
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Articles|
Managing Employee Productivity
Productivity refers to the effectiveness and efficiency of work, and it’s a crucial factor in the success or failure of any enterprise. Organizations often focus productivity…
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Based on an October 2021, APQC webinar presentation by Tapaswee Chandele, global vice president of talent and development at The Coca-Cola Company, this article summarizes…
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This infographic explains the reasons why knowledge workers want to boost their productivity and how a lack of productivity support from employers makes them more stressed,…
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This infographic outlines why peer mentoring and coaching is one of the best tools to help employees improve their productivity, as well as the specific ways that…
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In this APQC interview, Tapaswee Chandele, Global Vice President of Talent and Development at The Coca-Cola Company, talks about Coca-Cola’s efforts to foster a learning…
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In an APQC HCM webinar, Tapaswee Chandele, Global Vice President of Talent and Development at The Coca-Cola Company, shared Cola-Cola’s journey to becoming a learning…
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On this podcast, APQC’s Mercy Harper talks with Karen Gilbert, Associate Director of Development for Corporate Partners at the Forté Foundation, about DEI trends and how…
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In this podcast, APQC’s Mercy Harper talks with Elizabeth Fletcher, manager of people operations – people & culture at Motorefi and principal consultant at Wordsmith Resume…
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Presentation Slides|
The Coca-Cola Company’s Journey to Becoming a Learning Organization
When The Coca-Cola Company reset its strategy to become a consumer-centric, total beverage company, it had to rethink all of its talent practices and redefine what it means…
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Webinars & Videos|
The Coca-Cola Company’s Journey to Becoming a Learning Organization
When The Coca-Cola Company reset its strategy to become a consumer-centric, total beverage company, it had to rethink all of its talent practices and redefine what it means…
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A project management office (PMO) is a standardized management structure that provides governance, processes, and shared resources such as methodologies, tools, and…
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Reports & White Papers|
Best Practices for Establishing a Project Management Office
A project management office (PMO) is a standardized management structure that provides governance, processes, and shared resources such as methodologies, tools, and…
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Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Human Capital Management/HR
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
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Articles|
HR Shared Services: Survey Highlights
This article provides information to address these and other needs related to HR shared services. It highlights key practices findings from the sixth cycle of APQC and…
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