Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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PTT Exploration and Production (PTTEP) is a national petroleum exploration and production company based in Thailand. APQC spoke with Benjamaporn Boonsiriya, Senior Officer of…
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Recently, APQC interviewed Carmen Lim, the order to cash global process adviser for Chevron Lubricants’ U.S. operations and product owner for Chevron Lubricants’ Agile team,…
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The U.S. Pharmacopeia (USP) is a nonprofit organization that develops scientific standards to help ensure the quality and safety of medicines, dietary supplements, and foods…
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Lessons learned are key to sustainable, effective project management. This article describes the lessons learned program run by Saudi Aramco’s project management office,…
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In this article, you will learn how advanced KM programs are navigating the transition to Microsoft 365 along with key opportunities and challenges that accompany migration…
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The U.S. Army Engineer Research and Development Center (ERDC) is the research and development arm of the U.S. Army Corps of Engineers. As part of APQC’s 2020 KM Conversations…
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Articles|
KM and Covid-19: Stories from the Front Line
In the crises and chaos of 2020, KM teams have taken on the role of "first responder" to help their organizations adapt. KM has jumped in to close information gaps, solve…
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Knowledge management (KM) professionals are contending with a radical reformation in how their organizations collaborate and share knowledge. KM teams must quickly respond to…
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TechnipFMC launched an effort to help employees develop personal knowledge management skills. The goal of personal knowledge management is to help employees better understand…
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In March 2020, APQC hosted a webinar with KM leaders from Toyota Motors North America, Ruckus Networks, and Schlumberger to find out how they have overcome cultural hurdles…
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In March 2020, APQC hosted a webinar where KM leaders from the U.S. Army Engineer Research and Development Center, REI Systems, and Amgen described ways to formally integrate…
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Knowledge management (KM) has a natural affinity with science, technology, engineering, and math (STEM) disciplines. However, STEM workers themselves may not know what KM is,…
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In 2019, APQC launched the Excellence in Knowledge Management Award to recognize mature, sustainable KM programs that are delivering significant value to their organizations…
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Case Study|
Excellence in Knowledge Management at Shell
Royal Dutch Shell is a global oil and gas company and one of the largest companies in the world. In 2019, Shell earned APQC’s Excellence in Knowledge Management Award in…
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TechnipFMC’s Digital Services & Innovation group supports the organization through the rapid development of digital solutions to support customers and back-end operations. At…
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