Establishing Knowledge Flow Processes on the Road to KM Maturity

Published On:
December 03, 2020
Authored By:
APQC
Public Content:
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Knowledge only delivers value when people use it to solve problems faster and make more informed decisions. For this to happen, knowledge needs to flow from those who have it to those who need it. This infographic shows what knowledge flow processes look like at each stage of knowledge management (KM) development, from just getting started to enhancing a mature KM effort.