Exploring APQC's Knowledge Flow Process

Last updated:
September 21, 2018
Authored By:
Cindy Hubert and Lauren Trees

APQC’s Knowledge Flow Process is a seven-step cycle describing how knowledge is created, identified, collected, reviewed, shared, accessed, and used within organizations. This collection brings together articles and resources related to the Knowledge Flow Process, including a framework to help you understand and control knowledge flow and best practices for each of the seven steps.