APQC's Knowledge Flow Process Framework

Published On:
September 21, 2018
Authored By:
APQC
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APQC’s Knowledge Flow Process is a vehicle to think about how knowledge flows through organizations. It describes a seven-step cycle through which knowledge is created, identified, collected, reviewed, shared, accessed, and used. This framework takes a closer look at each step of the Knowledge Flow Process, offering definitions, improvement ideas, recommended approaches and enablers, and advice to avoid common pitfalls.