Collecting Knowledge: Step Three in APQC’s Knowledge Flow Process

Published On:
August 23, 2023
Authored By:
APQC
Members-Only Content:

APQC’s Knowledge Flow Process is a seven-step cycle describing how knowledge flows through organizations. The cycle includes creating, identifying, collecting, reviewing, sharing, accessing, and using knowledge. This article outlines best practices for knowledge collection, the third step of the process.