This article summarizes a recent webinar hosted by Cindy Hubert and Lynda Braksiek, from APQC, which covered Knowledge Management (KM) fundamental concepts and highlighted strategies KM teams should focus on beyond 2024. The session emphasized the importance of KM, the various approaches, and the essential skills required for implementing KM effectively. No matter your level of expertise or whether you are a novice or an experienced professional looking to initiate or improve your knowledge management programs, this article offers an overview of KM. It provides insights, resources, and best practices for developing a roadmap for success in the field.
Visit KM Essentials: Introduction to Knowledge Management | APQC to learn more.