Doing the Hard Work of Automation at Federal Home Loan of San Francisco

Published On:
May 31, 2022
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Business stakeholders often underestimate the amount of time, labor, and other resources that it takes to implement robotic process automation (RPA) effectively. At APQC's 2022 Process and Knowledge Management Conference, Margo Rose shared Federal Home Loan Bank San Francisco's automation journey to show how organizations can move beyond the hype surrounding RPA to develop skills that enable process improvement and benefit future automation projects. 

This is a summary of the session; click here for a copy of the presentation.