Reinforce Change Through Ongoing Training, Performance Measures, and Continuous Improvement



According to APQC's Transformational Change-Making it Last best practices report, best-practice organizations recognize that that transformational change requires a wide array of tactics to overcoming organizational resistance and ensure long-term adoption of new process, behaviors, and expectations. In this article Baker Hughes, Booz Allen Hamilton, and Underwriters Laboratories Inc. (UL)--best-practice organizations in the study--share their tactics from integrating key behaviors into KPIs to establishing a continuous improvement mindset.

Comments (0)

The content of this field is kept private and will not be shown publicly.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <i> <b> <u> <p>
  • Lines and paragraphs break automatically.

More information about formatting options