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Work-at-Home Tips from a Seasoned Telecommuter
The coronavirus pandemic has many APQC members departing the office and embarking on a full-time, work-from-home journey. In this blog post, I am sharing practices that have worked for me over many years of full-time telecommuting. Because every personality, home situation, and job is different and…
MGM Resorts Makes Leadership Development All-Inclusive—With Great Results
The number one leadership skills shortage solution—according to APQC’s Reviving Leadership Capabilities research—is to develop leadership capabilities in all employees. Yet, only 8% of organizations at the time of this research took this approach. MGM Resorts is one organization that…
The “Secret Sauce” for Extraordinary Employee Performance
If there was one thing that you could do today to drive extraordinary performance from your team—would you do it? In this email interview with APQC, Amy Leschke-Kahle—VP of Performance Acceleration at The Marcus Buckingham Company, an ADP Company—talks about the role of employee engagement in…
10 Things I Learned About HCM in 2019
In its Future of Jobs report, The World Economic Forum lists the ability to learn as one of the most in-demand skills today and predicts that employer demand for active learners will grow through 2022. In the spirit of life-long learning, I am sharing ten of my key learnings (in no particular order…
Secrets to RPA Success in Shared Services
Robotic process automation (RPA) has the potential to elevate the performance and contribution of shared services organizations. Yet, fully realizing the benefits of RPA in shared services requires a thoughtful and measured approach. In an email interview, Anshu Gupta, head of global people…
4 Things Walmart Learned About Using Data to Drive Diversity
Despite years of effort and substantial expenditures, most organizations fall short of providing a truly diverse and inclusive work experience. Yet, having a diverse and inclusive workplace is arguably more important than ever as organizations compete for talent to fuel digital innovation.…
How GE Digital Changed Its Approach to Talent Management
Digital success hinges not just on how an organization leverages technology, but also on how the organization approaches talent management. This is what we are finding as we explore the role that HR and workers play in digital transformation. Recently, I interviewed GE Digital’s Megan Bickle,…
7 Smart Ways to Create Better Employee Engagement
Workers today have many options when it comes to choosing where they work. In a recent episode of the National Public Radio (NPR) program Planet Money—an episode titled Quit Threat!—economist Heidi Shierholz likened the situation to workers having a superpower. Program host Kenny Malone summed…
How BASF Finds Talent in a Tight Labor Market
Finding qualified talent is one of the biggest challenges for employers today. Our research shows that employers are in search of innovative ways to fill open positions. Chemical company BASF has found, and is having success with, a number of talent acquisition innovations. Recently, I interviewed…
The Employee Experience—Is There Value Behind the Buzz?
A new marvel is sweeping across organizations, promising to positively transform work. It’s called the employee experience and its one of the most talked about developments in human capital management circles today. But, behind this talk, lies a lot of confusion. What exactly is the employee…