The idea of organizations working closely with their suppliers to create mutually beneficial change is one APQC often talks about. These close relationships have the potential to yield benefits greater than just lower cost or a reliable source for materials. For example, organizations that…

As I hear and read about women in business, the same question keeps resurfacing: Why aren’t more women in leadership positions? Organizations are striving to improve gender equity figures in the hopes that a more diverse workforce will appeal to an increasingly diverse customer base. In addition,…

4 Reasons Business Mentoring Matters Regardless of what business purpose an organization pursues through mentoring, it must evaluate its program in order to determine whether it is achieving its goals. APQC’s Workplace Mentoring best practices report,* which highlights mentoring program…

Adam Grant is a supremely practical management guru with a well-deserved reputation based on his popularity as the youngest full professor at Wharton Business School, two best-selling books and a much-read Sunday New York Times contributor. (He might be the next Peter Drucker.) My very first BTBI…

My life has become a never-ending quest.  Evenings and weekends, I’m roaming the streets of my town in search of Pokémon. Yes, my boys are hooked on the latest gaming craze: Pokémon Go. Pokémon Go is a mobile app that takes gamers through the physical world in search of virtual Pokémon.…

If attending the Aspen Ideas Festival isn’t on your bucket list, you might consider adding it. Every summer, one thousand movers and shakers, CEOs, authors, politicians, pundits, and artists gather to share the biggest ideas of the day and seek solutions to the world’s pressing problems. I had…

Grey Cook and Vijayanandam M V of Hewlett Packard Enterprise Software Professional Services explain how their organization needed to find ways to increase profitability through the reuse and harvesting of massive amounts of knowledge created every year.

I recently sat down with Bernie Palowitch, President of Iknow LLC, to talk about the current state of knowledge management; the biggest developments he sees in the near-term future; and the range of challenges that KM practitioners face in developing KM strategies, picking the right tools, and…

APQC chatted with Dr. Angela Johnson, CI Manager at DTE Energy, and Carmen Bender about how creating a culture of change in process takes engaging leaders and focusing on small group success. Angela and Carmen will be leading the breakout session Engaging Leaders and Employees Through the…

Knowledge maps are powerful tools to inventory an organization’s critical knowledge and pinpoint areas that may be at risk. In many cases, the simple act of creating a knowledge map reveals weak links and bottlenecks in the flow of knowledge. By articulating exactly how knowledge moves through the…