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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Applying Process Improvement to Response to Intervention at Boone County School District
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Articles
How the Maumee City School District Uses Strategy and Culture to Improve
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Presentation Slides
Building Momentum Together: Our Journey of Continuous Improvement
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Articles
Driving Effective Process Improvement Behavior Change
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Presentation Slides
Let's Get Intentional About Accelerating and Sustaining Process Improvement Behavior Change
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Presentation Slides
Shifting Organizational Climate, Culture and Expectations
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Collections
Digital Transformation: Strategy to Tactics (Collection)
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Collections
Overviews from APQC's 2018 Process and Performance Management Conference (Collection)
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Collections
Presentations from APQC's 2018 Process Performance Management Conference (Collection)
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Articles
The Changing Face of Process Management: Practitioners’ Perspectives
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Webinars & Videos
Practitioners’ Perspective: The Changing Face of Process Management
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Collections
2018 Process and Performance Management Priorities and Challenges (Collection)
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Tools & Templates
Stabilize and Sustain Changes from Projects and Initiatives
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Webinars & Videos
Breaking Down Operational Silos: Part II (Webinar)
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Presentation Slides
Breaking Down Operational Silos: Part II (Slides)
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
