Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Design Thinking for Knowledge Management
Design thinking can assist knowledge management professionals in comprehending the requirements of their internal customers (i.e., end-users) and devising innovative…
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To withstand today’s supply chain challenges and flourish in the face of future disruptions, supply chain organizations and their teams need to make fundamental changes to…
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Few terms are more popular and confusing than "Sustainability." Everyone is using it, but what does it mean? In this article, APQC provides a holistic definition plus…
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Presentation Slides|
Costovation: Bring Innovation to the Cost Side of the Business
In these presentation slides, Stephen Wunker from New Markets Advisors discusses with APQC's Marisa Brown why now is the time for organizations to use the tools of innovation…
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Webinars & Videos|
Costovation: Bring Innovation to the Cost Side of the Business
In this recorded webinar, Stephen Wunker from New Markets Advisors discusses with APQC's Marisa Brown why now is the time for organizations to use the tools of innovation on…
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Articles|
Sustainability in Industrial Products
Supply chain leaders are well-positioned to play a critical role in helping organizations achieve their sustainability goals, especially by virtue of their work with…
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Supply chain leaders are well-positioned to play a critical role in helping organizations achieve their sustainability goals, especially by virtue of their work with…
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Too often, leaders and other stakeholders struggle to see the value of KM initiatives or feel that KM programs do not deliver as much business impact as they should. For…
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Presentation Slides|
How Innovative Is Your KM Approach?
How do you imagine your approach to knowledge management will look one, two, or five years from now? Will you be considered indispensable, or will your KM approach fail to…
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Webinars & Videos|
How Innovative Is Your KM Approach?
How do you imagine your approach to knowledge management will look one, two, or five years from now? Will you be considered indispensable, or will your KM approach fail to…
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Articles|
Process is the Key to ESG Reporting
In October 2021, APQC’s Mercy Harper and Marisa Brown created a podcast about building a strategy for ESG reporting with Deep Parekh, founder and managing partner at Epistemy…
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Podcasts|
Process is the Key to ESG Reporting
In this podcast, APQC’s Mercy Harper and Marisa Brown talk with Deep Parekh, PhD, founder and managing partner at Epistemy, about building a strategy for environment, social,…
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Organizations are seeking new and better ways to drive innovation, and many are looking to knowledge management (KM) for support. This article outlines ways to connect KM and…
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Webinars & Videos|
How KM Supports Innovation
The last year has solidified the need for organizations to innovate—not just their products and services, but also their business models, supply chains, and internal…
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Articles|
Getting Started with Sustainability
This article was developed from ideas shared on the APQC Talks Sustainability webinar. For additional resources, see APQC’s Sustainability collection.