Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Managing Complex Risk in Utilities
In early 2021, Winter Storm Uri caused one of the largest power blackouts ever in the United States. Whereas other regions are built to handle a seven-day hard freeze, this…
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Reports & White Papers|
Evolving Practices in Enterprise Risk Management
Enterprise Risk Management (ERM) is the process by which organizations identify and manage a broad portfolio of significant risks in an integrated way. ERM is foundational…
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Chillicothe Municipal Utilities is a community-owned organization that provides electricity, water, wastewater collection, and refuse collection for the city of Chillicothe,…
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AARP is the nation’s largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. In November 2020, the…
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Highmark Health is a nonprofit health organization with headquarters in Pittsburgh, Pennsylvania. As a “blended health organization,” Highmark Health includes both payers and…
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In partnership with Ernie Humphrey (CEO, Treasury Webinars), APQC launched its Delivering Treasury Success in the “Next Normal” study to understand what success looks like…
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Presentation Slides|
Creating a Culture of Outcomes
It is critical for organizations to ensure that their entire portfolio of projects delivers results that help move the business forward, yet many organizations lack an…
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It is critical for organizations to ensure that their entire portfolio of projects delivers results that help move the business forward, yet many organizations lack an…