Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
Webinars & Videos|
Lessons Learned in Business Continuity and Resilience
It’s never too late to learn something new about business continuity and resilience. While many organizations have been in crisis mode moving toward recovery mode this past…
-
Webinars & Videos|
Optimizing the Recruiting Process and Candidate Experience at Mercy Hospital Systems
Download this APQC webinar to get an inside look at how Mercy Hospital Systems used Lean Six Sigma principles to drive recruiting process efficiency and transform the…
-
Webinars & Videos|
After Disruption, How Does Innovation Change?
For many organizations, the challenges faced in 2020 were unprecedented. To survive the disruption and prepare for an uncertain future, businesses had to innovate in ways…
-
Webinars & Videos|
Are There Counterfeits In Your Supply Chain?
In 2020, counterfeits were estimated at $1.8 trillion or 6.8 percent of global trade. Did you know that one out of 20 parts imported into the U.S. is counterfeit? In this…
-
Webinars & Videos|
Leveraging Supplier Relationships to Drive Resilience
Almost 8 out of 10 organizations APQC recently surveyed said that sourcing and procurement is a strategic priority for 2021. Within that, the number one focus area they want…
-
Webinars & Videos|
Make Your KM Strategy a Reality
KM programs must move quickly to turn their plans into action. Some start delivering for the business right away, but others spend years sputtering along without generating a…
-
Webinars & Videos|
Evolving Practices in Enterprise Risk Management
APQC recently conducted a study on evolving practices in enterprise risk management (ERM), in partnership with thought leader Dr. Paul Walker, to understand the current…
-
Webinars & Videos|
2021 Supply Chain Priorities and Challenges
In this webinar, Marisa Brown, APQC's senior principal research lead for Supply Chain Management, presents insights and results from APQC’s seventh annual supply chain…
-
Webinars & Videos|
Knowledge Transfer at Arup
Many KM teams struggle to enable knowledge transfer and ensure the collective IP and expertise of an organization can be applied to new projects and problems. In this…
-
Webinars & Videos|
The Current State of Strategic Workforce Planning
In this webinar, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, presents the results on APQC’s latest survey of workforce planning practices and…
-
Webinars & Videos|
Planning, Budgeting, and Forecasting: Best Practices for Rising Above Uncertainty
As we move into the opportunities of the new year, now more than ever, the CFO and its business partners need the crucial performance analyses and decision support provided…
-
Webinars & Videos|
Take Virtual Collaboration to the Next Level
Almost everyone is working more virtually than they were a year ago. While collaboration tools are evolving rapidly, there’s still work to do in terms of how we connect…
-
Webinars & Videos|
Reward and Recognize Knowledge-Sharing Behaviors
In this webinar, APQC Principal Research Lead Lauren Trees outlines the most effective ways to reward and recognize KM participants, both on an ongoing basis and during the…
-
Webinars & Videos|
2020 Supply Chains: Are We Done Yet? APQC Research Recap
In this December 2020 webinar, Marisa Brown, APQC's Senior Principal Research Lead for Supply Chain Management, recaps the lessons we have learned from 2020 and shares key…
-
Webinars & Videos|
Finance Shared Services Benchmarks and Trends
APQC recently partnered with ScottMadden to complete the latest cycle of its Finance Shared Services Benchmarking Study. The study focuses on specific processes commonly…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.