Optimizing the Recruiting Process and Candidate Experience at Mercy Hospital Systems

Published On:
April 22, 2021
Authored By:
Paul Kinsey
Public Content:
View Now

Download this APQC webinar to get an inside look at how Mercy Hospital Systems used Lean Six Sigma principles to drive recruiting process efficiency and transform the candidate experience in the midst of the pandemic. Paul Kinsey, Director of Talent Selection Innovation at Mercy Hospitals, share how Mercy’s Talent Selection team:

  • Reacted quickly to meet the immediate needs brought forth by the COVID-19 pandemic, 
  • Developed and implemented a consistent set of recruiting practices across the organization,
  • Shifted to from a regional to a standardized service-line recruiting model, and
  • Improved recruiting team communications across the hospital system.

This is a recording of the webinar; click here for a copy of the presentation slides.