Finance Shared Services Benchmarks and Trends

Published On:
December 08, 2020
Authored By:
Brad DeMent and Trey Robinson
Public Content:
View Now

APQC recently partnered with ScottMadden to complete the latest cycle of its Finance Shared Services Benchmarking Study. The study focuses on specific processes commonly handled by SSOs and provides benchmarks on costs, staffing levels, and productivity measures. In addition, the study examines delivery models, SSO practices, and key trends that provide insight on leading practices.

In this webinar, Brad DeMent and Trey Robinson, partners in ScottMadden’s Corporate & Shared Services practice, highlight results from the benchmarking study and discuss trends for Finance SSOs and Global Business Services, including:

  • Key benchmarks and metrics
  • Governance, service delivery model, and scope of services
  • Adoption of intelligent automation
  • Characteristics of top-performing SSOs

This is a recording of the webinar; click here for a copy of the presentation slides.

Also found in Understanding Finance Shared Services Benchmarks and Best Practices, 2020 Financial Management Webinars
Type:
Webinars & Videos
Topics:
Finance and Accounting
Tags:
Shared services