Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Understanding Product/Service Development Processes
To objectively assess, manage, and compare product/service development performance, organizations need a standard framework for classifying and defining processes. APQC’s…
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New Product/Service Development Strategy Practices
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development strategy. This collection…
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Product and Service Development Practices Reports
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in connected product development and measurement,…
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2024 Supply Chain Priorities and Challenges
This collection contains content created from APQC's 2024 annual research into priorities and challenges for Supply Chain Management.Click here for results from 2023's…
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New Product/Service Development Process Practices
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development process. This collection of…
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New Product/Service Development Measurement Practices
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in connected product development. This collection of…
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Connected Product Development Practices
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in connected product development. This collection of…
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Presentation Slides|
Beyond Kaizen: Olympus' Inspiring Case Study on Driving Operational Excellence
In this webinar, GBTEC shares a captivating case study on the reinvention of Operational Excellence, where Stromberg and Geising-Eggers share transformative strategies that…
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Sustainability in Supply Chain
Sustainability is the capacity to endure. APQC's definition for sustainability focuses on these primary components: environmental practices that protect natural…
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Process in Times of Disruption
Process management is the foundational bedrock that organizations can rely on not only in good times, but also in in times of crises and turmoil. More pointed, it provides…
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2023 Supply Chain Priorities and Challenges
This collection contains content created from APQC's 2023 annual research into priorities and challenges for Supply Chain Management. Click here for results from the 2022…
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This collection includes tools and templates for the stage-gate process for innovation and new product and service development.
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Costovation: Bring Innovation to the Cost Side of the Business
In these presentation slides, Stephen Wunker from New Markets Advisors discusses with APQC's Marisa Brown why now is the time for organizations to use the tools of innovation…
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Open Innovation: Creating Flexible Collaboration
This collection features content related to the report Open Innovation: Creating Flexible Collaboration. It includes best practices identified in the report as well as key…
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Presentation Slides|
Bridging Divisions: Collaborating Across Silos
In these presentation slides, Elisabeth Swan, President of Swan Consulting and Associates Inc., share insights and inroads into what we can do as individuals to bridge the…