Understanding Product/Service Development Processes

Last updated:
April 24, 2024
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To objectively assess, manage, and compare product/service development performance, organizations need a standard framework for classifying and defining processes. APQC’s Process Classification Framework® (PCF) addresses product/service development—and within that subset, three main processes:

  1. governing a product and service development program,
  2. generating and defining new product/service ideas, and
  3. developing products and services.

These articles examine those three processes within category 2.0 Develop and Manage Products and Services.