Process in Times of Disruption

Last updated:
November 09, 2023
Authored By:
APQC

Process management is the foundational bedrock that organizations can rely on not only in good times, but also in in times of crises and turmoil. More pointed, it provides organizations a base to fall back on. Process management helps provide consistency in delivery and the ability to assess our processes to understand:

  1. Which processes are vital for continuity?
  2. What’s the status and inherent risk of critical processes?
  3. How can we manage and reduce the inherent risks?

This collection looks at tools, methods, and examples of how to leverage process management in times of crises or disruption.