Process management is the foundational bedrock that organizations can rely on not only in good times, but also in in times of crises and turmoil. More pointed, it provides organizations a base to fall back on. Process management helps provide consistency in delivery and the ability to assess our processes to understand:
- Which processes are vital for continuity?
- What’s the status and inherent risk of critical processes?
- How can we manage and reduce the inherent risks?
This collection looks at tools, methods, and examples of how to leverage process management in times of crises or disruption.