Process Improvement Criteria: Making Smart Decisions in Project Selection

Year-after-year process professionals report that “identifying, prioritizing, and selecting improvement opportunities” is one of their biggest continuous improvement challenges. Process people struggle with ensuring their improvement efforts are balanced, proactive, and focus on the problems that have the highest value and not just which problems are the “loudest”. 

This article outlines common criteria that teams can use to scope, identify, and prioritize potential improvement opportunities.