Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
Leading Practices in Procurement Transformation
Many have looked for improvements through new areas of focus like automation, strategic sourcing, and category management. But challenges remain, including unclear roles,…
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Case Study|
Sales and Operations Planning at Tata Steel Europe
APQC interviewed Julia Bramble, the director of business planning, and Svend Lassen, the head of reporting and data analytics, about Tata Steel Europe’s sales and operations…
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Presentation Slides|
Benchmarking Sourcing and Procurement
Is your sourcing and procurement function efficient? Is it effective? How do your current practices compare to others? Members often come to APQC for benchmarks and…
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Presentation Slides|
Global Supply Chain Realignment: Leveraging the India Opportunity
More than a year now into the global pandemic, global corporations have had to find new ways of conducting business for survival and growth. Rising protectionist policies,…
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Presentation Slides|
APQC Talks Sustainability
APQC is seeing and hearing that sustainability is one of the top trends expected to impact organizations. But what does that mean? If you search the Internet for …
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Houston-based Zeppelin Coffee, an artisanal coffee roastery, has put sustainability at the core of its business model, leading the organization to develop new products that…
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ZUUM Transportation is a tech startup focused on optimizing logistics through greater collaboration and the reduction of waste and inefficiency in freight transportation…
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Presentation Slides|
Are There Counterfeits In Your Supply Chain?
In 2020, counterfeits were estimated at $1.8 trillion or 6.8 percent of global trade. Did you know that one out of 20 parts imported into the U.S. is counterfeit? In this…
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Presentation Slides|
2021 Supply Chain Priorities and Challenges
In this webinar, Marisa Brown, APQC's senior principal research lead for Supply Chain Management, presents insights and results from APQC’s seventh annual supply chain…
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Presentation Slides|
2020 Supply Chains: Are We Done Yet? APQC Research Recap
In this December 2020 webinar, Marisa Brown, APQC's Senior Principal Research Lead for Supply Chain Management, recaps the lessons we have learned from 2020 and shares key…
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Presentation Slides|
How to Use RPA & AI to Hyper-automate Your Processes: Drive Productivity Up and Costs Down
Businesses of today want to leverage automation, whether in its most minimal form or in its entirety. Robotic process automation (RPA) is that quiet murmur that has now…
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Presentation Slides|
Restoring Healthcare Supply Chains Before a COVID-19 Second Wave
Healthcare organizations shouldn't restore supply chains to pre-pandemic levels; rather, they should focus on greater cost effective and efficient operations. In this session…
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Presentation Slides|
Redesign Your Process Audits: Link with Strategy and Improve your Maturity
Process audits are a norm in most industries and geographies; they are done for an array of reasons including, statutory requirements and internally for management assurance…
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Presentation Slides|
Order-to-Cash: Driving an Optimized End-to-End Process
Order-to Cash (O2C) is a critical end-to-end process that, when optimized, creates a seamless value chain from customers to the business. But for many organizations, O2C has…
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Presentation Slides|
Understanding Procurement Benchmarks and Best Practices
In this September 2020 webinar, learn from APQC's Senior Principal Research Lead, Marisa Brown, about insights in sourcing and procurement from recent APQC research. …
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