APQC interviewed Julia Bramble, the director of business planning, and Svend Lassen, the head of reporting and data analytics, about Tata Steel Europe’s sales and operations planning (S&OP) process. Bramble and Lassen spoke with APQC about:
- how the core S&OP team works with and supports its process stakeholders,
- core skills for successful S&OP,
- how the organization uses analytics and other technology for S&OP, and
- lessons learned over the past decade.
Even as the team continues to make improvements, the S&OP process as it stands today allows the team to arrive at faster and deeper insights that help drive better decision making.