Sales and Operations Planning at Tata Steel Europe

APQC interviewed Julia Bramble, the director of business planning, and Svend Lassen, the head of reporting and data analytics, about Tata Steel Europe’s sales and operations planning (S&OP) process. Bramble and Lassen spoke with APQC about:
- how the core S&OP team works with and supports its process stakeholders,
- core skills for successful S&OP,
- how the organization uses analytics and other technology for S&OP, and
- lessons learned over the past decade.
Even as the team continues to make improvements, the S&OP process as it stands today allows the team to arrive at faster and deeper insights that help drive better decision making.