Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
Performing a Financial Evaluation of New Products
Prepared using data from APQC’s Planning and Management Accounting assessment, this infographic discusses the measure “cycle time in days to perform a financial evaluation of…
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Infographics|
Do’s and Don’ts of Rolling Forecasts
When transitioning from a traditional budget and forecast, organizations must exercise caution to avoid certain pitfalls. This infographic explores the top 10 mistakes…
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Infographics|
Benefits of a Centralized Chart of Accounts
Centralizing the set up and maintenance of the chart of accounts is an APQC best practice for Accounts Payable. The centralization creates an internal control. In addition,…
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Infographics|
Days Sales Outstanding
Days Sales Outstanding (DSO) is a key measure of a finance team’s efficiency and is closely linked to days cash on hand and liquidity. Every organization is happy to have…
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Infographics|
Return on Invested Capital: Reevaluating Investments
As countries begin to lift their pandemic restrictions and business leaders look toward post-COVID business models, it’s important to ask whether the investments you made in…
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Infographics|
5 Ways to Strengthen Internal Controls Compliance
One of the most effective ways to strengthen and sustain internal controls compliance is ensuring that employees understand their controls duties. This infographic reviews…
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Recently, APQC interviewed Carmen Lim, the order to cash global process adviser for Chevron Lubricants’ U.S. operations and product owner for Chevron Lubricants’ Agile team,…
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Recently, APQC interviewed a large, multinational food and beverage manufacturing organization that faced the challenge of eliminating silos across languages and regional…
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Case Study|
Transformation in Order-to-Cash at Ecolab Indonesia
Ecolab, a global provider of water, hygiene, and infection prevention solutions and services, is in the process of centralizing and standardizing key processes in order to…
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Case Study|
Transformation in Order-to-Cash at HPE
APQC recently spoke with Anshuman Kar, Vice President, Global Operations, about HPE’s transformation journey for the quote-to-cash value chain. This case study summarizes how…
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Case Study|
Transformation in Order-to-Cash at Novartis AG
Novartis has recently been engaged in a large-scale effort to transform end-to-end processes across organizational barriers in order to improve the customer experience. APQC…
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Case Study|
Transformation in Order-to-Cash at Duracell
Since its acquisition by Berkshire Hathaway, Duracell has been on a journey to strengthen elements of the Order-to-Cash (OTC) process, particularly in finance. By bringing…
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Case Study|
Setting up An RPA Program at Mallinckrodt Pharma
Robotic Process Automation (RPA) has been a game-changer for the finance function, helping to reduce cycle times, save costs, and clear space for value-added analysis and…
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In November of 2019, APQC interviewed Tony Vu, treasurer for Miami-Dade County Public Schools, about data visualization in financial reporting. Read this case study to learn…
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Case Study|
Moving Beyond Budgets: Holt Cat Case Study
HOLT CAT is the authorized Caterpillar heavy equipment and engine dealer for 118 counties in South, Central, North, and East Texas. This case study discusses the…