Transformation in Order-to-Cash at Ecolab Indonesia
Ecolab, a global provider of water, hygiene, and infection prevention solutions and services, is in the process of centralizing and standardizing key processes in order to improve the customer experience and access to working capital and in preparation for implementing a new ERP. APQC recently interviewed Yohanes Jeffry, country finance head of Ecolab Indonesia, to learn more about the organization's journey to centralize and standardize O2C across the enterprise with country-level implementation.