Understanding Credit and Collections Benchmarks and Best Practices

Last updated:

March 12, 2024

Authored By:

APQC

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This collection features Credit and Collections data and practices from APQC's Open Standards Benchmarking® surveys for Accounts Receivable and Customer Credit and Invoicing. It includes interactive dashboards to track real-time performance against the KPIs, articles examining select KPIs, best-practices, and industry benchmarks and practices.

Type:

Collections

Topics:

Finance and Accounting, Accounts Receivable, Invoicing, Credit and Collections

Available Tools:

APQC Process Classification Framework (PCF)

Assessments

Understanding Credit and Collections Benchmarks and Best Practices

Included in this Collection

Interactive Credit Tune-Up Diagnostic

Interactive Collections Tune-Up Diagnostic

Customer Invoicing and Credit Key Benchmarks

Accounts Receivable Industry Spotlights

Key Benchmarks and Drivers of Credit and Collections Performance (Whitepaper)

Total Cost to Manage and Process Collections

Total Cost to Manage and Process Collections

Percentage of Invoices Billed to Customers That Have Credit Terms

Percentage of Invoices Billed to Customers That Have Credit Terms

Days Sales Outstanding

Days Sales Outstanding

Uncollectable Balances as a Percentage of Revenue

Total Uncollectable Balances as a Percentage of Revenue

When You Should Write Off Rather than Continue Trying to Collect

Decrease Wait Times for Credit Approval and Improve Customer Relations

How a Large Diagnostics Company Improved Their Credit and Collections Processes

Building a Best-in-Class Finance Function: Cargill Inc.

Transforming Credit-to-Cash at Cargill

Transforming Credit-to-Cash at Cargill

Transforming Credit-to-Cash at Cargill

Benchmarking and Improving Your Credit and Collections Processes

Benchmarking and Improving Your Credit and Collections Processes