Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos|
How Organizations Manage Change: Live Panel Session
Change management strategy is a key component of any organizational change initiative, whether related to organizational transformation, change in business strategy, large…
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Infographics|
Challenges Faced with Adopting a Process Framework
Although the benefits of process frameworks are numerous, they are not without their challenges. Most frameworks require some modifications to account for differences in…
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Webinars & Videos|
How to Drive Effective Change in Organizations
Change management can be a complex undertaking and is sometimes met with resistance when not implemented effectively.In this podcast recording session, APQC's Madison…
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Case Study|
Visualizing a Path to Success at The Poirier Group
When managing an enterprise or business process transformation, sometimes the quickest path to helping people envision what is possible and change key behaviors is to provide…
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Ernslaw One Limited needed to overhaul its change management practices in order to support the execution and adoption of improvements across the enterprise.APQC interviewed…
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The Covid-19 pandemic brought many changes in the way we all live and work, not the least of which was a move to off-site, remote, and hybrid work. As the world returns to a…
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Infographics|
Drivers of Effective Change Management: Communications
Change management strategy is a key component of any organizational change initiative. In recent years, the rate of change has increased and reached a critical point,…
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Infographics|
Drivers of Effective Change Management: Engagement
Change management strategy is a key component of any organizational change initiative. In recent years, the rate of change has increased and reached a critical point,…
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Change management strategy is a key component of any organizational change initiative. In recent years, the rate of change has increased and reached a critical point,…
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Infographics|
Drivers of Effective Change Management: Role of Leadership
Change management strategy is a key component of any organizational change initiative. In recent years, the rate of change has increased and reached a critical point,…
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Infographics|
Drivers of Effective Change Management: Training
Change management strategy is a key component of any organizational change initiative. In recent years, the rate of change has increased and reached a critical point,…
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Change management strategy is a key component of any organizational change initiative. In recent years, the rate of change has increased and reached a critical point,…
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Webinars & Videos|
Making Change Management Better
Organizations and employees have been through a lot over the last couple of years with no real signs of slowing down. Employees are exhausted and the transformation and new…
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Data and Measures|
Effective Change Management Practices: Organizational Size Comparison
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
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Data and Measures|
Effective Change Management Practices: Change Role Comparison
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…