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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
2021 Performance Management Challenges and Solutions
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Articles
Escaping Process Purgatory: Addressing Process Challenges
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Articles
Achieving Benchmarking Excellence at Boeing
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Articles
Benchmarking Code of Conduct
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Articles
A Guide to Conducting Primary Research for Benchmarking
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Articles
APQC's Benchmarking Methodology
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Articles
Types of Benchmarking
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Articles
Scoping a Benchmarking Study
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Articles
Benchmarking Fundamentals
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Articles
Roles and Responsibilities of Benchmarking Team Members
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Articles
What is Benchmarking?
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Articles
Benchmarking Maturity Matrix
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Articles
How to Find and Work with Trusted Benchmarking Partners
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Articles
Normalizing Benchmarking Data
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Articles
Six Steps to Achieve Strategic Goals Through Benchmarking
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
