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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Redesigning Educational Assessment and Reporting Processes With Independent Schools Victoria
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Articles
Process and Performance Challenges and Solutions (Webinar Wrap-Up)
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Articles
Introducing Dimensionality to the PCF
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Articles
Analyzing Processes: How to Use a Process Classification Framework
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Articles
Intersection of Process and Knowledge Management: Ask the Experts (Q&A Summary)
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Articles
Common Uses of Frameworks
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Articles
Best Practices in Process Frameworks: Best Practice Report (Executive Summary)
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Articles
Benchmarking: Basics to Best Practices - Ask APQC's Experts (Summary)
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Articles
Overcoming the Common Benchmarking Challenges
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Articles
Creating Measurable Value
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Articles
Benchmarking for Market and Competitive Intelligence
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Articles
Benchmarking for Mergers and Acquisitions
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Articles
Benchmarking for Performance Management
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Articles
Benchmarking for Budgeting
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Articles
Benchmarking for Strategic Planning
Featured Resources
Staff Selections
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
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Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
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Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis (White Paper)
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Reports & White Papers
Engagement & The Employee Experience: Survey Report
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Articles
Drivers of Analytics Program Effectiveness
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Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
