Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Process frameworks help organizations to clarify their processes, better understand the connectivity of processes at a high level, search for process improvement…
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Using data from APQC's recent Best Practices in Process Frameworks survey, this article focuses on the top two framework adoption challenges—buy-in and engagement, and…
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This article helps organizations understand how APQC’s process excellence assets and knowledge work together to empower process professionals. It includes a quick overview of…
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2021 saw $5.1 trillion in mergers and acquisitions (M&As), and that number was expected to rise in 2022. However, organizations continued to struggle with fully reaping the…
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Mergers & acquisitions (M&A) are one strategic path to inorganic, organizational growth. M&A can be relied on for a wide variety of growth opportunities from product/supply…
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Every leader knows that culture determines the success or failure of an organization. At APQC’s 2022 Process and Knowledge Management Conference, José Castro, Head of…
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Articles|
Creating Value in Mergers and Acquisitions
Mergers and acquisitions (M&A) is a hot topic in today’s financial news, but M&A is a tricky growth strategy with a high failure rate. At APQC's 2022 Process and Knowledge…
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To remain competitive, organizations must continuously benchmark and improve their processes. However, many struggle to get started with, prioritize, and execute process…
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The customer experience is critical to the success of your organization, but do your business processes reflect that importance? In a breakout session from APQC’s 2022…
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In September 2020, APQC spoke with Dr. Veera Ramanathan (director for process lead, information management at BioMarin Pharmaceutical Inc.) about his organization’s robotic…