BEST - Practice Process Improvement with Grace Duffy and the BEST Quick Scan Tool

Published On:
May 26, 2022
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Members-Only Content:

To remain competitive, organizations must continuously benchmark and improve their processes. However, many struggle to get started with, prioritize, and execute process improvement. At APQC’s 2022 Process and Knowledge Management Conference, Grace Duffy provided guidance for improving processes with the BEST Quick Scan Tool.

This is a summary of the session; click here for a copy of the presentation.