Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In this article, APQC draws from the findings of its Future of Finance Talent study to highlight the importance of collaboration between HR and the Finance function for…
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In this article, APQC draws from the findings of its Future of Finance Talent study to discuss the skills that organizations find most valuable in finance talent. In a…
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In this article, APQC presents cross-industry data on the number of vacation days per year per employee that organizations offer and provides guidance for how you can build a…
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The language that organizations use to describe their approach to topics like diversity, equity, and inclusion is constantly shifting in line with broader trends, social…
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Leveraging an Executive Diversity Council
An executive diversity council is a group of executives who come together to focus on and advocate for diversity, equity, and inclusion (DEI) within their organization and…
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Optimizing HR Administration Headcount
When organizations are looking to cut costs and improve margins, headcount is often one of the first places that leaders scrutinize. But headcount reductions can easily…
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How to Be More Inclusive Today
An inclusive workplace provides an atmosphere in which all employees belong, contribute, and can thrive. Creating this type of workplace is vital for a range of positive…
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Expert Advice on Change Management
In an environment where change is happening at an ever-increasing rate, knowledge and process management professionals have an important role to play in helping organizations…
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In this article, APQC reviews cross-industry data on the percentage of positions filled by internal candidates, provides benchmarking guidance to help you better assess your…
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HR Shared Services Best Practices
This article presents practices that help HR shared services organizations improve performance in terms of cost savings, efficiency, productivity, and effectiveness. Use this…
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In 2023, APQC conducted the People of Process Management survey to gain insight into the people who support process and performance management (PPM) work and better…
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Core Skillsets for Process Management
As more organizations recognize the value of process, the demand for qualified process management professionals will continue to grow. However, finding, evaluating, and…
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Every organization is going to experience at least some voluntary turnover from new employees, and the reasons why it happens are not always within an organization’s control…
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Five Ways to Drive Buy-In for DEI
In this article, APQC draws from its DEI research to highlight five practices that can help you get people in your organization committed to DEI. APQC also provides examples…
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Five Workforce DEI Measures to Track
Measurement is critical for making progress toward an organization’s DEI goals, but many organizations struggle when it comes to selecting the right measures for DEI. In this…
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