Expert Advice on Change Management

Published On:
November 10, 2023
Authored By:
Members-Only Content:

In an environment where change is happening at an ever-increasing rate, knowledge and process management professionals have an important role to play in helping organizations and their workforce navigate the transformation process. 

In October 2023, APQC’s Madison Lundquist (Principal Research Lead, Process & Performance Management) and Lynda Braksiek (Principal Research Lead, Knowledge Management) interviewed Clifton Johnson (Teach for America), Melissa Dahm (Collins Aerospace), and Scott Sink (The Poirier Group) to discuss how organizations can best plan for, communicate, and manage change. 

This article contains an edited summary of panelists’ responses.