Optimizing HR Administration Headcount

Published On:
November 28, 2023
Authored By:
APQC
Public Content:
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When organizations are looking to cut costs and improve margins, headcount is often one of the first places that leaders scrutinize. But headcount reductions can easily backfire when they result in lower-quality processes, lower customer satisfaction, and longer cycle times. In this article, APQC provides cross-industry data on the number of employees per FTE in HR administration and highlights guidance that can help you calibrate the right administrative headcount for your HR function.