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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
AI and Smart Technologies: Advice from KM Leaders
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Articles
Communities of Practice: Advice from KM Leaders
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Building A Quality Management System at InnovaPrep
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Articles
How to Find and Work with Trusted Benchmarking Partners
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Knowledge Management in Microsoft 365: Opportunities and Challenges
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How KM Innovates Through Disruption and Change
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Fostering a KM Culture: Toyota Motors, Ruckus Networks, and Schlumberger Discuss Ways to Encourage Knowledge Sharing
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Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
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Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Making the Case for KM to STEM Workers and Leaders
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How to Build KM into Daily Work: Executive Summary
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Embed KM Support Roles in the Business
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Build KM into the Structures That Define and Guide Work
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Make It Easy to Contribute, Access, and Reuse Enterprise Knowledge
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Design KM Solutions to Tackle a Clear Business Problem
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
