Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos|
Why Knowledge Management Exists in Ogletree Deakins
In 2023, APQC recognized Ogletree Deakins as a recipient of its Excellence in Knowledge Management program (EiKM), which achieved a Level 4 maturity (4.67) at an enterprise…
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Webinars & Videos|
Excellence in KM at Ogletree Deakins
In 2023, APQC recognized Ogletree Deakins as a recipient of its Excellence in Knowledge Management program (EiKM), which achieved a Level 4 maturity (4.67) at an enterprise…
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In 2023, APQC recognized eight organizations for their level of maturity in Knowledge Management (KM). This recognition was based on evaluating their KM programs using APQC’s…
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Infographics|
What Makes Mercer Excellent at KM in 2022?
Mercer earned APQC’s 2022 Excellence in KM recognition in honor of achieving Level 4 maturity on APQC’s KM Capability Assessment Tool at the enterprise level. Click here…
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APQC’s Excellence in Knowledge Management program recognizes mature KM programs that are achieving real-world business impacts. In August 2022, APQC hosted an “ask me…
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Webinars & Videos|
2022 Excellence in Knowledge Management “Ask Me Anything”
No matter where you are in your knowledge management journey, you have questions about how to level up and take advantage of innovative ideas, techniques, and technologies…
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Infographics|
What Makes Mercer Excellent at KM?
Mercer earned APQC’s 2021 Excellence in recognition in honor of achieving Level 3 on APQC’s KM Capability Assessment at the business-entity level. This infographic includes…
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Infographics|
What Makes Tata Steel Excellent at KM?
Tata Steel earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 4 on APQC’s KM Capability Assessment at the enterprise level. This…
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Infographics|
What Makes Deloitte Excellent at KM?
Deloitte earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 5 on APQC’s KM Capability Assessment at the enterprise level. This…
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Webinars & Videos|
An Interactive Conversation with 2020 Excellence in KM Recipients
In this two-hour web event, APQC’s Cindy Hubert, Darcy Lemons, and Lauren Trees facilitated three interactive conversations with leaders from high-achieving KM teams…
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Infographics|
What Makes Infosys Excellent at KM?
Infosys Ltd. earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the enterprise level. This…
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Infographics|
What Makes Cognizant Excellent at KM?
Cognizant earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 4 on APQC’s KM Capability Assessment at the enterprise level. This…
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Infographics|
What Makes SNC-Lavalin Excellent at KM?
SNC-Lavalin earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 4 on APQC’s KM Capability Assessment at the Enterprise level. This…
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Infographics|
What Makes Arup Excellent at KM?
Ove Arup & Partners (Arup) earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 5 on APQC’s KM Capability Assessment at the Enterprise…
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The U.S. Army Engineer Research and Development Center (ERDC) is the research and development arm of the U.S. Army Corps of Engineers. As part of APQC’s 2020 KM Conversations…