Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In August of 2019, APQC spoke with key staff at Divergence Academy to gather their insights as part of the Finance Analytics: Building High-Performance Structure, Tools, and…
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In August of 2019, APQC spoke with key staff from Divergence Academy to gather their insights as part of the Finance Analytics: Building High-Performance Structure, Tools,…
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As procurement becomes more digital, data-driven, and strategically important, it’s increasingly clear that organizations need a new breed of procurement professional…
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Infographics|
How Organizations Develop Procurement Talent
In the procurement field, there is a gap between the strategic and technological skills professionals need and the ones they currently possess. Closing these gaps through…
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Reports & White Papers|
Supply Chain Analytics Survey Report
This survey report shows the results from APQC's 2019 research into which types of analytics are used in which parts of the supply chain, how the efforts are structured and…
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This article takes a closer look at data gathered by APQC from 626 global organizations related to manufacturing practices, focusing on digitalization and the adoption of…
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Infographics|
What Makes Mercer Excellent at KM?
Professional services firm Mercer earned APQC’s 2019 Excellence in Knowledge Management Award in honor of achieving Level 3 on APQC’s KM Capability Assessment Tool at the…
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APQC’s research cites awareness as one of the top barriers to knowledge sharing inside organizations. Awareness can become a problem when employees don’t understand what KM…
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APQC’s research cites time as one of the top barriers to knowledge sharing inside organizations. Time can become a problem when employees literally don’t have a moment to…
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Reports & White Papers|
People of Process Management 2019: Survey Report
In September 2019, APQC conducted the “People of Process Management” survey to gain insight on the people who support process management work.This report explores the…
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Reports & White Papers|
Blueprint for Success: General Accounting and Closing the Books
Use this report as a starting point for benchmarking your processes and driving performance in general accounting. The report includes: a framework for general…
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APQC's Blueprint for Success: General Accounting and Reporting can help organizations looking for ways to achieve superior performance. This report overview discusses the key…
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This executive summary outlines five best practices to embed knowledge and KM activities in the natural flow of employees' work. The recommendations focus on targeting the…
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Articles|
Embed KM Support Roles in the Business
In this article, you’ll learn how best-practice organizations structure embedded KM roles and how they leverage them to provide high-touch support and on-the-ground feedback…
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In August of 2019, Kevin DePree (vice president of Rand Group, LLC) delivered a webinar that explored best practices and critical considerations for planning an organization…
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