How to Build KM into Daily Work: Executive Summary

Published On:
September 19, 2019
Authored By:
Lauren Trees and Mercy Harper
Member Only Content:

This executive summary outlines five best practices to embed knowledge and KM activities in the natural flow of employees' work. The recommendations focus on targeting the right knowledge problems, making it easy for employees to share and use knowledge, and building KM into the structures that define and guide work.

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