Getting on the Road to Digital Transformation

Published On:
September 19, 2019
Authored By:
APQC
Member Only Content:
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In August of 2019, Kevin DePree (vice president of Rand Group, LLC) delivered a webinar that explored best practices and critical considerations for planning an organization’s digital transformation journey. DePree offered insights and advice for each stage of the journey, including the formation of the transformation team, the work of mapping and understanding the current state of a process, and the inevitable need for strong change management.

This article summarizes the Q&A session at the end of the webinar. DePree offered additional insights in response to questions from the audience on topics ranging from digital transformation timeframes to selecting the right BPM tools.