Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
In 2021, APQC interviewed Atmos Energy Corporation's Bronson Blodgett, Director of Business Processes and Change Management, to learn: Why Atmos Energy combines…
-
Case Study|
Engaging Employees in Process Work at CF Industries
Engaging employees in process work is never easy. CF Industries recognized this fact during a migration from SAP to a cloud-based enterprise resource planning (ERP) tool…
-
To combat operational silos limiting process improvement efforts, Vanguard developed a structured approach to engage the business in value stream mapping, which allowed it to…
-
A real-estate organization’s change management team could not provide sufficient support to projects. It was responsible for change project execution but did not have…
-
Government entities are known to be hierarchical, conservative, and characterized by silos. As such, it’s hard for government organizations to change. At APQC’s 2019 Process …
-
Many companies are embracing Agile, a project management paradigm that stresses iteration, collaboration, self-organization, and customer centricity. However, people are…
-
Several years ago, Boone County Schools applied process and performance management principles to its operations department to generate over a million dollars in savings. Now,…
-
When Dr. Todd Cramer started as its superintendent, the Maumee City School district had many areas that needed improvement. During APQC’s 2019 Process and Performance…
-
Preparing students for success after graduation does not need to come at the expense of academic excellence. In a presentation at APQC’s 2019 Process and Performance…