Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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For process management to be sustainable, each organization must define the lifecycle of its processes. By understanding and controlling a process lifecycle, an organization…
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Leading a Path Through Uncertainty
In the past few years, the disruptions of the global pandemic combined with recent leaps in technology have presented intense challenges but also competitive opportunities…
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Organizations with more mature process management programs are more likely to invest heavily in emerging technologies, APQC research finds. These companies tend to have more…
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Is your organization using internal hiring effectively? Internal hiring helps organizations to fill roles more quickly and often in a more cost-effective way, while providing…
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AI in the Expense Reimbursement Process
Artificial Intelligence (AI) has revolutionized many operational processes by automating complex tasks, enhancing efficiency, and reducing human error. Through our Expense…
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In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Cost measures are the most traditional measures used in evaluating process performance. Procurement cost plays a significant role when developing sourcing strategies,…
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To learn more about DEI leaders’ motivations, practices, and outcomes related to workforce DEI, APQC launched its Workforce Diversity, Equity, and Inclusion survey in the…
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To learn more about DEI leaders’ motivations, practices, and outcomes related to workforce DEI, APQC launched its Workforce Diversity, Equity, and Inclusion survey in the…
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To learn more about DEI leaders’ motivations, practices, and outcomes related to workforce DEI, APQC launched its Workforce Diversity, Equity, and Inclusion survey in the…
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Articles|
Total Cost to Order Materials and Services
This article reflects APQC's perspective on data from APQC's Open Standards Benchmarking in procurement related to the total cost to perform the process “order materials and…
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Maximizing tax savings through accurate depreciation deductions is an easy way CFOs can ensure a finance organization is doing everything it can to manage costs and protect…
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To learn more about DEI leaders’ motivations, practices, and outcomes related to workforce DEI, APQC launched its Workforce Diversity, Equity, and Inclusion survey in the…
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APQC's Open Standards Benchmarking® in logistics indicates that organizations are still trying to find the right balance between carrying enough inventory and minimizing…
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This article includes data from APQC's Open Standards Benchmarking in Procurement that shows the number of full-time equivalent employees (FTEs) in the procurement group and…
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