Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This article looks specifically at the intersection between purpose of the organization’s analytics program and the analysis for select business functions. Each page in the…
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Data and Measures|
Key IT Application Development and Maintenance Benchmarks at a Glance: Aerospace Industry
Prepared using APQC’s Open Standards Benchmarking® data in IT Application Development and Maintenance, this article highlights important IT application development and…
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Data and Measures|
Key IT Application Development and Maintenance Benchmarks at a Glance: Mining Industry
Prepared using APQC’s Open Standards Benchmarking® data in IT Application Development and Maintenance, this article highlights important IT application development and…
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Despite the establishment of a formal procurement process, some organizations have staff members who engage in maverick purchasing. Maverick purchasing often occurs because a…
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Articles|
Drivers of Analytics Program Effectiveness
To better understand which levers analytics teams need to focus on, we conducted a correlation analysis on data from the Trends in Data and Analytics survey. This article…
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Infographics|
Reporting Structure and Staffing for FP&A
How are today's FP&A teams organized in terms of reporting structure, service delivery model, staffing, and span of control? Based on a 2019 FP&A research study conducted by…
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Infographics|
FP&A Skills and Development
How do you best develop the FP&A skills of the future? Based on a 2019 FP&A research study conducted by APQC and AFP, this infographic examines a few key statistics to help…
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Tools & Templates|
Knowledge Management Capability Assessment Tool
The Knowledge Management Capability Assessment Tool (KM CAT) looks at everything from your KM strategy to how KM is funded, the governance in place, the processes and…
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Tools & Templates|
Order to Cash Performance Assessment
Order to cash is a cross-functional set of processes that involve receiving, processing, and billing customer orders. APQC's Order to Cash research is focused on the main…
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Tools & Templates|
Clean Electrification Maturity Assessment Tool
Electricity utilities around the world are facing an accelerating transformation of their business models, customer expectations, competition, and underlying technologies…
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Tools & Templates|
Planning and Management Accounting Performance Assessment
Management accounting focuses on internal processes to understand cost, productivity, and efficiency as your organization plans, budgets, and forecasts. When you complete the…
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Tools & Templates|
Process Management Capability Assessment Tool
Rooted in over 40 years of process research and APQC's Seven Tenets of Process Management℠, the Process Management Capability Assessment Tool (PM CAT) provides you an…
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Tools & Templates|
Logistics and Warehousing Performance Assessment
Support your efforts to provide superior logistics and transportation services while holding the line on costs by completing the Logistics Open Standards Benchmarking…
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Tools & Templates|
Information Technology Organization Rapid Performance Assessment
Find out how your IT organization can do more with less by completing IT Organization Rapid Performance Assessment to compare your IT processes and practices with those of…
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Tools & Templates|
Product and Service Development Rapid Performance Assessment
Complete the Product and Service Development Rapid Performance Assessment to identify your organization’s potential performance gaps in getting high-quality products and…
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