Information Technology Organization Rapid Performance Assessment

10 hours
1 week
Quick functional assessment

There may be a fee associated with this assessment, learn more.

Find out how your IT organization can do more with less by completing IT Organization Rapid Performance Assessment to compare your IT processes and practices with those of relevant peers and world-class organizations in terms of costs, productivity, efficiency, and cycle time.

Key measures in this brief survey include:

  • Total IT cost, including depreciation/amortization, per IT function FTE
  • Number of FTEs that perform IT operations per $1 billion revenue
  • Average IT budget variance for application development and maintenance projects

All submissions to APQC's benchmarking database, both Open Standards Benchmarking and Rapid Performance Assessments, must be collected using APQC's easy-to-use Microsoft Excel data collection instruments. Please download a fresh copy of the assessment file by clicking the “Download Survey to Start Assessment” button.

Each benchmarking assessment offers an Excel-based data collection tool consisting of the survey itself, the measures associated with the survey, the glossary terms needed to understand the survey, and a copy of the Process Classification Framework (PCF) relevant to the data collection instrument. The consolidated data collection tool is intended to simplify the collection of benchmarking data within your organization. 

How it works:


Once you have completed the data collection instrument, simply upload the file using APQC's secure file upload tool. Visit this URL to upload your file: If you are unable to connect to that web site, please contact the helpdesk for more information by sending an email to [email protected]. Please do not send privileged, confidential, or non-public data to APQC via email. Please contact the helpdesk on [email protected] if you have any further questions.

APQC analysts will immediately begin validation of your submission.

Download Survey to Start Assessment