Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Digital Transformation in the Utilities Industry Survey Report
Digital Transformation spans or blurs the boundaries between the Information Technology (IT) domains and Operational Technology domains for utilities. It’s not just about how…
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Reports & White Papers|
10 Steps to Get a KM Program Off the Ground
Speed to results is critical for any fledgling knowledge management program. The faster KM can switch from planning to execution and start delivering value to the business,…
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Reports & White Papers|
2021 Supply Chain Priorities and Challenges: White Paper
In its seventh annual Supply Chain Management Priorities and Challenges research, APQC asked supply chain professionals about their expectations and trends for the year ahead…
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Reports & White Papers|
Finance 2021: Finance Function Trends, Priorities, and Challenges
APQC conducted its annual Financial Management Priorities and Challenges survey in late 2020 to understand the priorities, innovations, trends, and challenges for the finance…
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Reports & White Papers|
2021 Supply Chain Challenges and Priorities: Survey Report
In this survey report, learn the results from APQC's seventh annual supply chain priorities and challenges research. Gain insights from 455 organizations into top areas of…
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Reports & White Papers|
Evolving Practices in Enterprise Risk Management: Survey Report
In the fall of 2020 through spring of 2021, APQC partnered with Paul Walker, Ph.D., Schiro/Zurich Chair in Enterprise Risk Management at St. John’s University, as the subject…
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Reports & White Papers|
AI: Construction's New Frontier of Digital Enablement
Identifying the right processes and tasks that can be automated while executing proper change management is critical. One of the most cutting-edge forms of technology that…
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Reports & White Papers|
How Excellent KM Programs Measure Progress and Value
KM measurement is hard, but it’s not impossible. The key is to understand what leaders expect from KM and then select a mix of measures that communicate the quantity, quality…
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Reports & White Papers|
Gender Gaps in the Digital Workplace
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. We wanted to know: Which channels people…
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Reports & White Papers|
Recognizing and Rewarding KM Participation
One of the biggest challenges in knowledge management (KM) is building and sustaining participation. Unfortunately, there are many barriers to getting people involved. When…
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Reports & White Papers|
2021 Financial Management Priorities and Challenges Survey Summary Report
APQC's financial management research team conducted a survey to better understand the priorities and challenges that finance professionals expect to experience in 2021. This…
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Reports & White Papers|
Strategic Workforce Planning: Survey Report
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020,…
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Reports & White Papers|
Digital Transformation of the Finance Function: Cross-Industry Practices Report
APQC conducts ongoing research on the finance function to help organizations benchmark and assess the performance of their own finance functions against other organizations…
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Reports & White Papers|
How Mature Is Your KM Program?
APQC’s Knowledge Management (KM) Capability Assessment Tool is a diagnostic that lets KM practitioners measure every aspect of their KM programs, from strategy and business…
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Reports & White Papers|
Sourcing and Procurement Blueprint for Success
By fostering fruitful supplier relationships and designing strategically focused outcomes, sourcing and procurement professionals now play a central role in addressing supply…
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