Recognizing and Rewarding KM Participation

Published On:
January 25, 2021
Authored By:
APQC
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One of the biggest challenges in knowledge management (KM) is building and sustaining participation. Unfortunately, there are many barriers to getting people involved. When rewards don’t align with what matters to employees, they don’t work. But when rewards are too compelling, they can prompt undesirable behaviors and unhealthy competition. In this whitepaper, you will learn how to design a KM rewards and recognition structure. The recommendations are based on established best practices and case examples from leading KM programs.