Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measuring HR Effectiveness
When it comes to evaluating the value of a support function like HR, it’s important to look beyond operational tasks and realize that HR exists to achieve the short-term and…
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HR should be a key player when it comes to both setting and meeting overall objectives of your organization. To do this, HR strategy must be aligned with organizational…
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Creating the HR Strategy: Essential Inputs
Strategy development is the most important responsibility of an HR executive. A well-considered HR strategy is comprehensive and ensures that the business has the talent it…
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Developing the HR Talent Pipeline
In the everyday course of devising HR strategies that align with corporate goals, anticipating future workforce needs across departments, and hiring, developing, and engaging…
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Whether you are looking to ramp up hiring volume fast, explore new talent pipelines, or reduce the administrative burden on your in-house recruiters, outsourcing can make…
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Financial Evaluation of New Products
How long does it take your finance team to perform financial evaluations for new products? Prepared using data from APQC’s Planning and Management Accounting assessment, this…
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Capital projects often require significant investments of an organization’s finances, time, human capital, and other resources. When capital projects go off the rails and…
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In this article, learn what a job architecture is, why organizations use job architectures, and the benefits that job architectures have for employees. Also included is a…
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Number of Talent Acquisition Employees
Personnel costs are the largest expense in the talent acquisition process. They take up roughly two-thirds of the average talent acquisition budget (with the remainder…
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Optimizing Recruiter Workload
In the field of HR, recruiter workload is a long-standing topic of debate. In fact, determining the optimal recruiter workload is a high stakes task. The greater the volume…
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Time to Fill a Job Opening
Lengthy hiring processes have long-lasting negative effects. Employers that are slow to move candidates through the hiring process lose the best talent to competitors that…
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3 Key Steps for Addressing Turnover
An organization’s turnover rate provides key insights into the health of its workforce and its approach to human capital management more broadly. But in order to be…
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Quality of hire is considered a key measure of recruiting process performance. Yet, due to its subjective nature, quality of hire is difficult to assess. This article answers…
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Knowledge Management (KM) is becoming increasingly evident as more business leaders recognize its connection to overall organizational success. Recent technological…
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Data visualization is a powerful enhancement to financial and managerial reporting. Done well, data visualization can make complex trends intelligible for non-finance…
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