Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Harnessing the Power of APQC's DEI Framework
APQC's DEI Framework is an evidence-based roadmap drawn directly from the practices and approaches of the best-in-class organizations that are achieving lasting, impactful,…
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Reports & White Papers|
Taking Diversity, Equity, and Inclusion From Empty Slogans to Lasting Change
The emergence and practice of DEI—especially as it pertains to the issue of workplace diversity training—has been met with skepticism in business media and popular culture…
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Articles|
Taking Diversity, Equity, and Inclusion From Empty Slogans to Lasting Change: Executive Summary
In Taking Diversity, Equity, and Inclusion from Empty Slogans to Lasting Change, APQC aims to provide insights and actionable guidance for anyone working toward greater…
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Articles|
Reporting Performance for DEI
In this article, APQC reviews reporting performance as one building block of an effective diversity, equity, and inclusion (DEI) program. Reporting performance means using…
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Articles|
Dedicating Resources for DEI
In this article, APQC reviews dedicating resources as one building block of an effective diversity, equity, and inclusion (DEI) program. The pursuit of workforce DEI is a…
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Articles|
Sharing Responsibility for DEI
In this article, APQC reviews sharing responsibility as one building block of an effective diversity, equity, and inclusion (DEI) program. Sharing responsibility means making…
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Articles|
Developing Capabilities for DEI
In this article, APQC reviews developing capabilities as one building block of an effective diversity, equity, and inclusion (DEI) program. Developing capabilities for DEI…
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Articles|
Changing Behavior for DEI
In this article, APQC reviews changing behavior as one building block of an effective diversity, equity, and inclusion (DEI) program. Effective and sustainable DEI programs…
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Infographics|
DEI and Talent Development: Top 3 Actions of Best-in-Class
APQC’s research on diversity, equity, and inclusion (DEI) identified a best-in-class group that had significantly better outcomes than the rest of those surveyed. This…
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Infographics|
DEI and Talent Retention: Top 3 Actions of Best-in-Class
APQC’s research on diversity, equity, and inclusion (DEI) identified a best-in-class group that had significantly better outcomes than the rest of those surveyed. This…
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Infographics|
DEI and Talent Acquisition: Top 3 Actions of Best-in-Class
APQC’s research on diversity, equity, and inclusion (DEI) identified a best-in-class group that had significantly better outcomes than the rest of those surveyed. This…
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Infographics|
Turbocharge Your DEI Journey with Measurement
APQC’s research on diversity, equity, and inclusion (DEI) surfaced just how important it is to not just implement a DEI strategy, but also to measure DEI. This infographic…
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Teach for America (TFA) is a non-profit organization with a mission to find, develop, and support a diverse network of leaders who work together to end educational inequity…
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Case Study|
How HAECO Drives Global Diversity and Inclusion
Hong Kong Aircraft Engineering Company Limited (HAECO) is one of the world’s leading aircraft engineering and maintenance groups. With 16 operating companies around the world…
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Ulteig is an employee-owned engineering consulting firm that offers a full range of engineering/design, program management, technical services, and field services across the…