Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Case Study|
Sales and Operations Planning at Tata Steel Europe
APQC interviewed Julia Bramble, the director of business planning, and Svend Lassen, the head of reporting and data analytics, about Tata Steel Europe’s sales and operations…
-
Infographics|
What Makes Tata Steel Excellent at KM?
Tata Steel earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 4 on APQC’s KM Capability Assessment at the enterprise level. This…
-
On an APQC webinar, APQC Senior Advisor Darcy Lemons facilitated a panel on communities featuring leaders from KM programs recognized by APQC’s Excellence in Knowledge…
-
Case Study|
Excellence in Knowledge Management at Tata Steel
Tata Steel is one of the world’s top steel producing companies. Unlike many steel operations, Tata Steel is fully integrated from mining to manufacturing and marketing of…
-
Swagelok founded a knowledge management (KM) program to increase knowledge sharing among its sales and service centers, but the initial effort did not have the right strategy…
-
Articles|
KM and Covid-19: Stories from the Front Line
In the crises and chaos of 2020, KM teams have taken on the role of "first responder" to help their organizations adapt. KM has jumped in to close information gaps, solve…
-
Presentation Slides|
Next-Level FP&A: Survey Overview and How HOLT CAT Mastered Beyond Budgeting
In this APQC webinar, APQC’s Rachele Collins and HOLT CAT’s Paul Hensley discuss the results of APQC’s recent study, “Next Level of FP&A”. Hensley also explains how HOLT CAT…
-
Webinars & Videos|
Next-Level FP&A: Survey Overview and How HOLT CAT Mastered Beyond Budgeting
In this APQC webinar, APQC’s Rachele Collins and HOLT CAT’s Paul Hensley discuss the results of APQC’s recent study, “Next Level of FP&A”. Hensley also explains how HOLT CAT…